Greetings from DJ LaDez of Lumedyne. 2018 was another year of gradual changes in the photo industry that make it more and more difficult for a small independent company to profit while building high quality equipment designed to last for many years. Rather than wait until the company could not sustain itself and then be closed, I have elected to have Lumedyne join the PromarkBRANDS company. It's not quite as simple as saying, "If you can't beat 'em, join 'em." because they already own Speedotron, Quantum, Photoflex, Photogenic, Norman and several other lighting companies -- and they will continue US manufacturing in their Bartlett Illinois plant (suburb of Chicago) where theyve been making photographic lighting and accessories for over 100 years. However, in order to best provide my faithful customers a lasting source for new products and repairs, it was important that I work together with a strong and stable company who already has experienced technicians and staff to best provide for my Lumedyne photographers.
As most of our photographers who love our products would concur, that they love our products and they can't imagine not having our personalized service to go along with their full Lumedyne experience. Since I have been solely involved with Lumedyne since I was a teenager, I too can hardly imagine being separated from the products, vendors and customers that I have developed relationships with over the years. While I will not be officially involved with the company any further, I still will be available for friendly consultation or advice via my email at dj@Lumedyne.com for quite some time. Rest assured that I long considered all of our options and this one will best provide Lumedyne users with the most security for a continued long term source for products and repairs.
When you need a repair, you should use this form, then send the items directly to PromarkBRANDS for an estimate:
Lumedyne Repair Department
Division of PromarkBRANDS
1268 Humbracht Circle
Bartlett, IL 60103-1613
Their repair department can be reached by phone at: (630)233-1545
To fax their repair department please use: (603)830-2525
I do certainly wish each of our customers a long and successful relationship with their equipment and the capable staff at Promark Brands. Our vendors too should find them a responsible partner in the continued efforts to provide the best products and services possible.
It has been my honor and my pleasure to build and represent high quality products and service for most off my life. I will still be shooting photography using Lumedyne lighting equipment, so we will still all be connected through our common photographic goals.
Best regards, until we meet again...